Parrot is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our mobile application ("App") and related services.
1. Information We Collect
We collect the following types of information:
Personal Information: When you create an account, we collect personal information such as your name, email address, and payment details.
Usage Information: We collect data on how you use the App, including your language learning progress, device information, IP address, and other usage metrics.
Location Information: If you enable location services, we may collect your location data to personalize your learning experience.
Cookies and Tracking Technologies: We use cookies and similar technologies to gather usage data, improve functionality, and personalize your experience.
2. How We Use Your Information
We use the information we collect to:
Provide and improve our Services.
Track your progress and personalize your learning experience.
Communicate with you, including sending service-related notifications.
Process your payments for any premium services.
Maintain security and prevent misuse of our platform.
Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information in the following cases:
Service Providers: With third-party companies that assist us in operating the Services, such as payment processors or hosting providers.
Legal Compliance: When required by law or necessary to protect our rights.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee the security of your data.
5. Your Choices
You have the following rights regarding your personal information:
Access and Update: You can access and update your personal information via your account settings.
Delete: You can request deletion of your account and personal information by contacting us at support@fluentwithparrot.com.
Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe link in our emails or by adjusting your account settings.
6. Data Retention
We retain your personal information as long as necessary to provide our Services or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
7. Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us, and we will promptly delete it.
8. International Data Transfers
If you are located outside of Canada, please note that your data may be transferred to and processed in Canada, where data protection laws may differ from your home country. By using our Services, you consent to this transfer.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website. Continued use of the Services after such changes will indicate your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@fluentwithparrot.com.